Flagging Alerts

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Last UpdatedMar 14, 2025
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Flagging Alerts

Flagging alerts provides you with an effective means of identifying alerts for different reasons.

This might be used when multiple people participate in the review process. For information on using flagging in a multiparty review workflow, see Creating a Multiparty Review Workflow.

To flag an alert:

In the Main workspace, select Monitor > Alerts. The Alert window appears.
Right-click on the alert whose status you want to change. The right-click menu is displayed.
Select the desired status, as described in the table Alert Flags below.

Alert Flags

Search:

Option	Description

Unread	Marks the alert as not having been read. This makes the alert bold. This option is only available if the alert has already been read.
Read	Marks the alert as having been read. This removes bold from the alert. This also automatically takes place when you click on an alert that has not yet been read.
Acknowledged	Marked with a green check mark. May be used to acknowledge that the alert has been reviewed, but no action has been taken to resolve the source of the problem. A system event is generated when this option is chosen.
Mark as Dismissed	Marked with a green X. May be used to indicate that an alert has been reviewed, and action has been taken to resolve the source of the problem, or alternatively, that the alert does not represent a threat. A system event is generated when this option is chosen.
Mark as Important	Marked with a green exclamation point. May be used to flag alerts for a third-party reviewer, who can run a filter on the important flag to display only those items that are important. An additional filter option can also be used to further drill down. For an illustration of this process, see Use Case 2: Regular Review and Maintenance. A system event is generated when this option is chosen.
Clear Mark	If the alert has previously been marked as either Acknowledged, Dismissed or Important, this option clears the marking. A system event is generated when this option is chosen.
Select custom flags	Marks the alert with a number associated with the selected custom flag according to the settings that were done in the Admin workspace under System Definitions > Management Server Settings > Alert Flags.
Send via email	Opens a new email using your default email application (e.g. Microsoft Outlook) that contains the alert information, which you can then send to the appropriate people in your organization.

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